Last updated: 20 August 2026
We're a small team and we read everything. For anything at all — a bug, a billing question, a feature idea — the fastest route is email.
| Type of query | We reply within |
|---|---|
| Billing or payment issue | 2 business days |
| Bug report or account problem | 2–3 business days |
| General questions and feedback | 3–5 business days |
Support hours are Monday to Friday, 10:00–18:00 IST, excluding public holidays.
To resolve a payment issue quickly, include:
Please read the Refund & Cancellation Policy first — credit purchases are non-refundable, but genuine billing errors are always corrected.
You can delete your account and all associated data from Settings → Delete Account inside the app. See the Account Deletion Policy.